How we bypassed legacy server limitations using AWS cloud architecture to process 3GB securely and customer uploads with zero downtime.
Dumont is a full-service commercial printing and production house. They handle high-volume, high-fidelity physical assets, specializing in everything from grand and large format printing to promotional merchandise and custom packaging fulfillment. Their extensive production catalog also includes postcards, brochures, invitations, labels, calendars, and comprehensive direct-mailing services.
The client's critical intake process was bottlenecked by traditional web hosting limitations. For over six months, the company suffered from sporadic, "silent" failures. Customers would attempt to upload massive 3GB design assets via standard web forms; the form would appear to succeed, but the server's limited memory and strict execution times would silently drop the files. The sales team would either receive a blank email notification or unaware the client had reached out, resulting in upset customers having to resend files multiple times. Internally, trying to send deliverables back to customers were losing hours of productivity, often staring at spinning loading screens for 30+ minutes before the system timed out.
On top of files being dropped, spaces in filenames were being automatically replaced (breaking links). They needed a permanent, enterprise-grade solution to restore trust and operational efficiency.
We transformed a fragile, frustrating web form into a highly robust data pipeline. By decoupling the file transfers from the web server, we eliminated the 30-minute “infinite loading screens” and the silent delivery failures. Internal sales reps reclaim hours of lost time, and the sales team is immediately notified with 100% certaintly the moment a client’s files hit the secure server. Most importantly, Dumont protected its reputation; they can now offer their high-value clients a seamless, crash-proof upload experience that works the first time, every time.
Innovative Fitness & Rehabilitation offers a unique mix of performance training and rehab techniques but was not getting the leads they expected. Unfold diagnosed SEO and content issues, refined their brand identity and created print materials to capture their energy and unique expertise.
Atlas Environmental came to Unfold for a modern, professional web presence. We delivered a clean website, consistent brand visuals, and refined service messaging to better connect with their ideal audience and establish trust from the first click.
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